prepare for class

PROGRAM policies

Help keep our skate school fun, safe, and enjoyable for everyone by reviewing these program policies and guidelines.

Safety & Participation Guidelines

We’re committed to creating a safe, welcoming, and enjoyable environment for every skater, and we ask all participants and guests to follow these guidelines while at the rink. Failure to follow safety guidelines, staff instructions, or rink procedures may result in removal from the ice without a refund.

Check In Before Skating

All skaters must check in at the front desk before entering the ice and display the required class or session credentials (badge, wristband, or hand stamp).

Skate Safely & Be Aware

Follow all rink and instructor directions, remain aware of other skaters, and adjust your speed and behavior to the conditions around you—especially when skating near beginners or younger participants.

Respect the Ice & Others

Keep food, drinks, and personal belongings off the ice. Follow designated skating areas and give instructors and classes the space they need when center ice is reserved for instruction.

Know the Risks

Ice skating and other ice-related activities involve inherent risks, including the possibility of injury. By participating, skaters and their parents or guardians acknowledge these risks and agree to the terms of the Participation Waiver upon enrollment.

Speak Up About Safety Concerns

If you notice an unusual or significant hazard, stop participating and notify a staff member or rink official immediately.

promotions & special offers

We’re always looking for ways to make skating more accessible and rewarding for our families. From enrollment discounts to complimentary program benefits, these special offers help you get even more from your time on the ice.

Family Enrollment Discount

Immediate family members who enroll together receive $15 off the total cost of their registrations. Enroll all family members in the same transaction to receive this discount, automatically applied at checkout for eligible enrollments. Valid across Learn to Skate and Aspire programs, with the exception of Aspire single-class drop-ins.

specialty class add-on discount

Skaters enrolling in Aspire or Learn to Skate are eligible to add on one specialty class at a reduced rate of $75. Some prerequisites apply. Skaters not enrolling in those programs may register for one specialty class at the regular price and add a second specialty class for $75. Add all qualifying enrollments to your cart to see discounts applied at checkout. Eligibility excludes Aspire drop-in participants. Bundle offer limited to one per skater; cannot be combined across multiple skaters.

missed class policy

Participants are expected to attend the same class each week. If a skater is absent, one make-up class may be permitted during the current semester with prior approval, subject to space and availability. Make-up classes do not carry over to future semesters. Please contact us to request to schedule a make-up class.

Family Skate

Enrolled participants gain access to our weekly Family Skate, where families are invited to join their skaters on the ice for an hour of practice time at no additional cost. Skaters may also use this time independently for additional practice or booster lessons. Some exclusions apply. Click here for current Family Skate schedule and information.

Who can participate

Skaters must be currently enrolled in Learn to Skate or Aspire to participate in Family Skate and each enrolled participant is is permitted 3 guests to skate with them. Aspire skaters enrolled for a single-session drop-in class only are not eligible to participate in Family Skate.

how to participate

All skaters and their guests must visit the front desk prior to entering the ice. Students are permitted 3 guests to skate with them and will receive 3 wristbands, which must be worn by all guests while on the ice.

Learn to Skate students must check in at the front desk to receive their class name badge before entering the ice. This must be worn at all times during the session.

Aspire students will receive a hand stamp for ice access.

rink etiquette & safety

To keep the ice safe for everyone, we ask that skaters and guests adhere to the following:

Flow of Traffic: Always skate in the direction indicated by the rink guards (typically counter-clockwise).
Awareness: Be mindful of beginner skaters. Avoid weaving through traffic or skating at excessive speeds during family sessions.
Center Ice: The center of the rink is generally reserved for coaches giving lessons or specific maneuvers. Use the perimeter of the ice for skating.
Safety Gear: While not mandatory for guests, we strongly recommend helmets for new or young skaters.
On-Ice Safety: Please keep food and drinks off the ice and refrain from using electronics.

guest responsibility

Students are responsible for the conduct of their guests. Please ensure your friends and family are aware of the rink rules so we can maintain a fun environment for all.